We ship all over the world since 17 years. All orders are shipped carefully with a tracking number provided by email. If you don't receive it, please check your spam folder and in any cases, you will find it in "my account", "my orders". Shipping rates are weight-based and will be estimated each times you add something in your basket so you know where you go in real time ;-). Please connect to your account firstly to see the postage fees.
You may return most new, unopened items within 15 days of delivery for an exchange, a credit for a future order or a refund.
We'll only take in charge the return shipping costs if the return is a result of our error (you received a wrong size or defective item etc.). In every other cases, you have to take it in charge on your own.
Warning : If you paid with paypal or your credit card, paypal doesn't refund the transaction fees since 2020 january so your refund will be affected by the 5% paypal fees. We have no control on this, please contact paypal if you are not agree with this.
If you need to return an item, simply login to your account, view the order in "Complete Orders" in "My Account" menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.